Support
Contact Us
eduggle is a small, early-stage product built for tutors and coaching centres in India. There is no call-centre — messages come to a real person, and we usually reply the same day.
Registered address
Delhi, India
Operated as a sole proprietorship
Support hours
Monday to Saturday, 10:00 to 19:00 IST. Messages sent outside these hours are answered on the next working day.
We aim to reply to every email within 1 business day, and to resolve billing issues within 7 business days.
What to include
It saves a round trip if you tell us:
- the email address on your eduggle account;
- the board, class, subject and chapter you were working on, if it is about a document;
- a screenshot of any error message;
- the payment date and Razorpay payment ID, if it is about billing.
Found a mistake in a generated document?
Please tell us — it is the single most useful thing you can send. Include the document and point at the specific question or paragraph that is wrong. Every report goes into improving the generator.
Working with us
If you run a coaching centre and want eduggle set up for several teachers, or you want a subject or board we do not cover yet, write to us. We are actively shaping the product around what tutors ask for.
Policies
See our Terms of Service, Privacy Policy and Refund & Cancellation Policy.